It does work. I mean it does exfoliate and gives the skin a smooth finish after using it. It is most effective when used alone (once a week) but also feels nice when mixed with my facial wash. I like using it especially after having worn makeup the whole day. The only issue I have with this product is it feels pretty much the same as using "natural" exfoliants. I have tried sugar and baking soda which are cheaper. I will keep using it until I see a stark difference though.